Società Cooperativa Mammutmedia

Controlling your Fitness company has never been easier.
CLIENT MANAGER ® is a Business Performance Management management software that allows the management of customers of Fitness Clubs, swimming pools, physiotherapy centers and personal studios, business measurement and control, both in operational (economic) terms and in terms of meeting customer requirements. users (quality of service).
The management system generates key performance indicators (KPIs) to promptly highlight deviations from the identified objectives.
CLIENT MANAGER ® supports the entrepreneur, in maintaining firm control of the organization, carrying out an analysis of the current situation and a timely projection of the economic results to understand the future of the Fitness company and anticipate the best strategies.

The platform allows you to manage economic data of the company, to process and organize personal data and customer behavior data, creating statistics and keeping under control with simple summary screens, all the activity of a Sports Club: from its economic performance, purchase and organization of services, staff salaries, CRM activities, etc.
CLIENT MANAGER ® has a simple analytical dashboard capable of highlighting: contract revenue, retention, tour success rate, compensated rate, profitability coefficient, revenue and client month cost.
CLIENT MANAGER: The opinion of the inventor of the extraordinary system
“Our management software, developed with Claris FileMaker® allows us to start from an economic analysis of the sports center (active and passive cycle), understand its state of health and make the right consultancy decisions.
CLIENT MANAGER ® is also a powerful management system, able to manage the complete customer process: entry into the sports center with turnstile control, customer data acquisition and analysis, services sold to him, his sporting needs and all the activities carried out in his comparisons (phone calls, text messages, appointments, etc.) or the so-called CRM - Customer Relationship Management.
Over time, thanks to the flexibility of Claris FileMaker®, the software has also become a tool for organizing the activity of all staff, from shift management to compensation, up to the analysis of work performance.
Every single activity relating to a company can be processed in the smallest detail by our management software.
The speed of creation of the database and the ease in implementing subsequent changes with Claris FileMaker® has allowed us to create a targeted product, born from the real needs of our customers and from the deep knowledge of my reference sector (gyms, swimming pools, sports and private studios).
Low costs, speed of implementation, effectiveness and efficiency in solving the required problems have contributed to the success of the solution, which allows for better company organization and accuracy in reading complex data.
Thanks to the collaboration with Mammutmedia®, Claris FileMaker® developer, we have perfected and implemented the software and created a version that allows you to interface directly with the access control peripherals, i.e. turnstiles and parking barriers, via Ethernet protocol, with a complex management access to turnstiles and parking. Mammutmedia® has also developed new statistical modules, new modules for scheduling and booking sports activities, using API and JSon, new modules for the digital acquisition of contract signatures, new "POS" and cash management modules to allow payments using the member rfid card, new login forms using QR technology to replace the rfid card, and more! All seamlessly integrated with the Client Manager software.
Today we are also using Claris FileMaker® to interface directly with applications, reservations and smartphones. The practicality of being able to interface in real time with the management system developed by SCAI for fit, the possibility of immediately making changes of all kinds, satisfying the customer's needs, the ease with which it is possible to obtain statistical data are the strengths of Claris FileMaker®.
Before, the development times for each new function were long and very expensive. Today with Claris FileMaker® times are very fast and constitute a further stimulus for the customer for new ideas and proposals. Claris FileMaker® also stands out on this occasion for scalability, flexibility and versatility.
This solution manages information regarding users of a structure and the management of all organizational, commercial and definition of corporate budgets (revenues and expenses) of a Fitness company. 

The application, created with Claris FileMaker®, is a Business Performance Management management software, which allows the management of customers of gyms, swimming pools, personal and physiotherapy studios and the measurement and corporate control, both in economic terms and in terms of customer satisfaction. user compared to the quality of the service.
The main functions include: access management, course management, reservations, CRM, company personnel management, basic economic data management (first note, cash management, etc.) and budget data with revenues, expenses and company forecasts. The software is complete with punctual and synthetic statistics for the correct vision of the company trend.”

Roberto Tiberi, Sole Director of SCAI FOR FIT S.r.l.